Abstract
Purpose -To investigate employee stakeholder engagement on business performance. A psychosocial approach was used to evaluate employees’ perception and role engagement on organisational performance, cognisant of: strategy development; leadership; fiscal acuity; employees’ skills, empowerment; supply chain relationships; external stakeholders and wider societal beneficiaries.
Design/methodology/approach - This research is context-bound to the Turkish Construction Industry. Findings generated from literature established a set of evidenced-based priorities for further investigation. A case study approach was conducted with three large Architecture, Engineering and Construction (AEC) organisations to define psychosocial diffusion indicators and priorities for future uptake.
Findings - Initial findings on psychosocial diffusion indicators and their impact on business performance are presented through a psychosocial diffusion model. Three interconnected facets are proffered for future uptake: Capability (Responsiveness); Capability (Flexibility); and Capability (Competence).
Research limitations/implications - Findings are exclusively bound to the sample frame in question. No attempt has been made to undertake detailed cross-analysis/correlation to support internal/external consistency, validity or reliability
Practical implications - Organisations are able to reflect on their core business strategy to appreciate how psychosocial diffusion can be operationalised.
Originality/value - Originality rests with the identification of construction-related psychosocial indicators. It contributes to the wider body of knowledge on embedding psychosocial indicators into organisational systems and processes, adding further insight into systems thinking and business transformation.
Design/methodology/approach - This research is context-bound to the Turkish Construction Industry. Findings generated from literature established a set of evidenced-based priorities for further investigation. A case study approach was conducted with three large Architecture, Engineering and Construction (AEC) organisations to define psychosocial diffusion indicators and priorities for future uptake.
Findings - Initial findings on psychosocial diffusion indicators and their impact on business performance are presented through a psychosocial diffusion model. Three interconnected facets are proffered for future uptake: Capability (Responsiveness); Capability (Flexibility); and Capability (Competence).
Research limitations/implications - Findings are exclusively bound to the sample frame in question. No attempt has been made to undertake detailed cross-analysis/correlation to support internal/external consistency, validity or reliability
Practical implications - Organisations are able to reflect on their core business strategy to appreciate how psychosocial diffusion can be operationalised.
Originality/value - Originality rests with the identification of construction-related psychosocial indicators. It contributes to the wider body of knowledge on embedding psychosocial indicators into organisational systems and processes, adding further insight into systems thinking and business transformation.
| Original language | English |
|---|---|
| Pages (from-to) | 90-111 |
| Journal | Journal of Financial Management of Property and Construction |
| Volume | 23 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 3 Apr 2018 |