Self harmony: Rethinking hackathons to design and critique digital technologies for those affected by self-harm

Nataly Birbeck, Shaun Lawson, Kellie Morrissey, Tim Rapley, Patrick Olivier

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

21 Citations (Scopus)
3 Downloads (Pure)

Abstract

In this paper we explore the opportunities, challenges and best practices around designing technologies for those affected by self-harm. Our work contributes to a growing HCI literature on mental health and wellbeing, as well as understandings of how to imbue appropriate value-sensitivity within the digital design process in these contexts. The first phase of our study was centred upon a hackathon during which teams of designers were asked to conceptualise and prototype digital products or services for those affected by self-harm. We discuss how value-sensitive actions and activities, including engagements with those with lived experiences of self-harm, were used to scaffold the conventional hackathon format in such a challenging context. Our approach was then extended through a series of critical engagements with clinicians and charity workers who provided appraisal of the prototypes and designs. Through analysis of these engagements we expose a number of design challenges for future HCI work that considers self-harm; moreover we offer insight into the role of stakeholder critiques in extending and rethinking hackathons as a design method in sensitive contexts.

Original languageEnglish
Title of host publicationCHI 2017 - Proceedings of the 2017 ACM SIGCHI Conference on Human Factors in Computing Systems
Subtitle of host publicationExplore, Innovate, Inspire
PublisherACM
Pages146-157
Number of pages12
ISBN (Electronic)9781450346559
DOIs
Publication statusPublished - 2 May 2017
Event2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI 2017 - Denver, United States
Duration: 6 May 201711 May 2017

Conference

Conference2017 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI 2017
CountryUnited States
CityDenver
Period6/05/1711/05/17

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