Spokespeople: Exploring routes to action through citizen-generated data

This paper presents insights from a collaboration with cycling advocates and local authorities to consider how HCI can open productive spaces for citizens to contribute to the realization of social goals. We worked with members of a walking and cycling advocacy organization to explore the potential for technology-mediated data collection to support advocacy and action taking. Based on our initial findings, we developed and deployed Spokespeople-a system to enable people who cycle to collect, curate and make visible their everyday journeys and experiences. We then worked with participants, cycling advocates and local authority transport planners to explore how citizens can contribute beyond data collection, by curating and prioritizing their experiences and exploring possible routes to action. We identify future directions for technology design to support citizens to make meaningful contributions to changes in the city through annotated routes, prioritization and community commissioning processes.