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Stakeholder negotiations of distinctiveness and belonging in community-based tourism: A multiple stakeholder approach

Tin Van Doan, Luong Thi Ta, Mai Nguyen*, Giang Nguyen

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

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Abstract

This study investigates how stakeholder negotiations of distinctiveness and belonging manifest through experiential co-creation in community-based tourism. It aims to understand how stakeholders engage in identity work to balance cultural preservation with market appeal in rural destinations. Drawing on Optimal Distinctiveness Theory, the research adopts a mixed-methods approach, incorporating ethnographic fieldwork and focus group discussions. The study focuses on stakeholder engagement in crafting tourism experiences that are both locally authentic and globally marketable. The findings identify five experiential dimensions, health, heritage, gastronomy, mobility, and sustainability, through which tourism experiences are co-created. Key stakeholder practices include translating tacit knowledge into communicable narratives, embedding tourists in the production process, and leveraging cultural symbols to convey local identity. This study extends Optimal Distinctiveness Theory into the domain of rural and community-based tourism, offering novel insights into how co-creation processes support both cultural resilience and economic viability. It contributes to the literature by articulating strategic approaches for fostering culturally embedded, distinctive, and sustainable tourism offerings.
Original languageEnglish
Pages (from-to)1-16
Number of pages16
JournalTourism and Hospitality Research
Early online date4 Feb 2026
DOIs
Publication statusE-pub ahead of print - 4 Feb 2026

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 8 - Decent Work and Economic Growth
    SDG 8 Decent Work and Economic Growth
  2. SDG 12 - Responsible Consumption and Production
    SDG 12 Responsible Consumption and Production
  3. SDG 16 - Peace, Justice and Strong Institutions
    SDG 16 Peace, Justice and Strong Institutions

Keywords

  • optimal distinctiveness theory
  • belonging
  • stakeholder engagement
  • experiential co-creation
  • cultural heritage
  • rural development

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