Student Engagement Guidelines: Learning from innovative practices introduced in response to COVID-19: A collaboration of 10 UK modern universities

George Hulene*, Sue Cronshaw, Eleanor Davies, Hannah Holmes, Alexander Hope, Leanne de Main, Chris Odindo, Rebecca Page-Tickell, Amit Rawal, Samantha Roberts, Danielle Talbot, Sabrina Vieth, Peter Wolstencroft

*Corresponding author for this work

Research output: Book/ReportCommissioned report

14 Downloads (Pure)


This project investigates student experiences and student engagement in a post-pandemic world of Higher Education in the UK. It is a QAA-funded Collaborative Enhancement Project involving 10 Higher Education Business Schools in the UK who have experienced institutional challenges and developed different strategies to maintain positive student experiences and explore avenues for improvements amidst the COVID-19 pandemic. Data was collected through both a student survey and focus groups conducted at each of the 10 participating universities. With the help of the survey, we gathered quantitative data on students’ perspectives on engagement. Participating students ranked the importance of 31 engagement criteria from ‘not at all’ to ‘extremely’ important, indicating their priorities for what they view as student engagement. Additional questions around engagement patterns provided insights into the behaviours and student attributes that shaped these perspectives. In addition, focus groups provided interesting qualitative insights that complement the survey results, allowing students to express their views and opinions on studying before, during and after the pandemic. This revealed compelling findings that elaborate the changes students have undergone during this period, and the reflections they have drawn from these. Interesting findings emerged from this data. These are centred around themes that include timetabling and commuting students, the need for physical and virtual communities, the importance of recordings for flexible learning, digital literacy and inequalities, and the need to do more to mobilise student voices. Building on these, we discuss their meaning in the context of post-pandemic student experiences and the need to rethink the idea of student engagement to extend beyond the synchronous physical classroom experience.
Original languageEnglish
Place of PublicationGloucester
Number of pages32
Publication statusPublished - 11 May 2023

Cite this