Student Perceptions of Video Conferencing versus Face-to-Face Communications: Amenability Towards the Use of Video Conferencing for Distant Supportive Dialogue

From an initial pilot project (phase 1) that explored the use of video conferencing in the support of student during placements, further phases of study have allowed more specific investigation of its fitness for purpose in this role. Currently, Phase 3 of this investigation looks to explore the perceived difference between communications via video link and those conducted face-to-face, and to unpick the cause of any perceived differences in relation to fitness for purpose as a distant support medium. In addition, this phase explores whether there may be correlation between students' amenability towards the use of video conferencing and their preferred learning styles. Whilst not a new technology within distance learning or in business, available literature cites video conferencing communications as experiencing problems arising from limitations caused by transmission delay to issues with effective accessing of non-verbal communications. The medium is widely used and successful in numerous forms. However, in order to ensure equity and quality of distant student support, fitness for purpose of any alternative method of communication needs to be established. Exploration of the video conferencing conversation in comparison with face-to-face is hoped to highlight potential limitations of use and to investigate possible solutions to perceived limitations. It is anticipated that this will lead to the development of a blueprint for a menu of communications options available to students for distant support.