TY - JOUR
T1 - Supporting Co-Creation processes through modelling
T2 - The development of a Digital Modelling tool for complex service innovation environments
AU - Jamieson, David
AU - Martin, Mike
PY - 2021/6/25
Y1 - 2021/6/25
N2 - This contribution introduces novel modelling approaches to the co-creation of service innovation in social contexts. They respond to some of the practical challenges of working with multiple stakeholders in distributed environments. The aim of the tools is to enable, support and guide the complex discussions that are required to identify, and strengthen participation in the co-creation processes of service innovation in contexts of health, social care and welfare. Evidence suggests that the tools support stakeholders’ reflection on the wide range of social, ethical, moral, organisational and technical challenges of sustainable and effective services and associated service environments.
AB - This contribution introduces novel modelling approaches to the co-creation of service innovation in social contexts. They respond to some of the practical challenges of working with multiple stakeholders in distributed environments. The aim of the tools is to enable, support and guide the complex discussions that are required to identify, and strengthen participation in the co-creation processes of service innovation in contexts of health, social care and welfare. Evidence suggests that the tools support stakeholders’ reflection on the wide range of social, ethical, moral, organisational and technical challenges of sustainable and effective services and associated service environments.
M3 - Article
SN - 0954-0962
JO - Public Money and Management
JF - Public Money and Management
ER -