Taking Stock: A Meta-Analysis of Work Engagement in the Hospitality and Tourism Context

Pattamol Kanjanakan, Dan Zhu, Tin Doan, Peter B. Kim

Research output: Contribution to journalArticlepeer-review

9 Citations (Scopus)
23 Downloads (Pure)

Abstract

Although a number of empirical studies on work engagement have been conducted in the context of hospitality and tourism, few efforts have been made to consolidate previous findings in this area. Hence, this article explores the current stage of work engagement studies and meta-analyses the relations of work engagement with its antecedents and outcomes in the hospitality and tourism context. Through a systematic review, 134 empirical studies (N = 43,043) published from 2008 to September 2020 were identified. Given that the findings include the trends within work engagement studies and the effect sizes and variabilities of associated relationships, this study contributes to the hospitality and tourism literature by providing a useful reference for future researchers. The findings are discussed in light of their theoretical and practical implications.
Original languageEnglish
Pages (from-to)851-876
Number of pages26
JournalJournal of Hospitality and Tourism Research
Volume47
Issue number5
Early online date28 Dec 2021
DOIs
Publication statusPublished - 1 Jun 2023
Externally publishedYes

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