The COVID-19 Response as a Mediation Blueprint for the Future? Mediators’ Perspectives on the Shift to Remote Mediation in Civil Disputes

David Sixsmith

The COVID-19 Response as a Mediation Blueprint for the Future? Mediators’ Perspectives on the Shift to Remote Mediation in Civil Disputes

David Sixsmith^*

^*Corresponding author for this work

Northumbria Law School

Research output: Contribution to journal › Article › peer-review

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Abstract

The COVID-19 pandemic caused a rapid acceleration towards methods of
dispute resolution which enabled disputants to participate remotely. Drawing
on data obtained from a survey of mediators registered with the Civil Mediation
Council across England and Wales, this paper provides an insight into mediators’
experiences of conducting mediations online, including whether the necessary
transition to remote mediation has had any impact on the number of mediations
conducted, rates of settlement, and perceived levels of satisfaction of mediating
parties. This data is used to establish whether there is a future for online
mediation post COVID-19 and, if so, whether any areas of common best practice
can be identified to enhance the way in which online mediations are conducted.

Original language	English
Pages (from-to)	35-56
Number of pages	22
Journal	Mediation, Theory and Practice
Volume	7
Issue number	1
Publication status	Published - 15 Apr 2023

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Mediation
Online
Remote
Experiences
Effectiveness
Efficiency

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Cite this

Sixsmith, D. (2023). The COVID-19 Response as a Mediation Blueprint for the Future? Mediators’ Perspectives on the Shift to Remote Mediation in Civil Disputes. Mediation, Theory and Practice, 7(1), 35-56. https://www.mediationpublishing.com/products/the-covid-19-response-as-a-mediation-blueprint-for-the-future-mediators-perspectives-on-the-shift-to-remote-mediation-in-civil-disputes

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abstract = "The COVID-19 pandemic caused a rapid acceleration towards methods of dispute resolution which enabled disputants to participate remotely. Drawing on data obtained from a survey of mediators registered with the Civil Mediation Council across England and Wales, this paper provides an insight into mediators{\textquoteright} experiences of conducting mediations online, including whether the necessary transition to remote mediation has had any impact on the number of mediations conducted, rates of settlement, and perceived levels of satisfaction of mediating parties. This data is used to establish whether there is a future for online mediation post COVID-19 and, if so, whether any areas of common best practice can be identified to enhance the way in which online mediations are conducted.",

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Sixsmith, D 2023, 'The COVID-19 Response as a Mediation Blueprint for the Future? Mediators’ Perspectives on the Shift to Remote Mediation in Civil Disputes', Mediation, Theory and Practice, vol. 7, no. 1, pp. 35-56. <https://www.mediationpublishing.com/products/the-covid-19-response-as-a-mediation-blueprint-for-the-future-mediators-perspectives-on-the-shift-to-remote-mediation-in-civil-disputes>

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N2 - The COVID-19 pandemic caused a rapid acceleration towards methods of dispute resolution which enabled disputants to participate remotely. Drawing on data obtained from a survey of mediators registered with the Civil Mediation Council across England and Wales, this paper provides an insight into mediators’ experiences of conducting mediations online, including whether the necessary transition to remote mediation has had any impact on the number of mediations conducted, rates of settlement, and perceived levels of satisfaction of mediating parties. This data is used to establish whether there is a future for online mediation post COVID-19 and, if so, whether any areas of common best practice can be identified to enhance the way in which online mediations are conducted.

AB - The COVID-19 pandemic caused a rapid acceleration towards methods of dispute resolution which enabled disputants to participate remotely. Drawing on data obtained from a survey of mediators registered with the Civil Mediation Council across England and Wales, this paper provides an insight into mediators’ experiences of conducting mediations online, including whether the necessary transition to remote mediation has had any impact on the number of mediations conducted, rates of settlement, and perceived levels of satisfaction of mediating parties. This data is used to establish whether there is a future for online mediation post COVID-19 and, if so, whether any areas of common best practice can be identified to enhance the way in which online mediations are conducted.

KW - Mediation

KW - Online

KW - Remote

KW - Experiences

KW - Effectiveness

KW - Efficiency

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SP - 35

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JO - Mediation, Theory and Practice

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ER -

The COVID-19 Response as a Mediation Blueprint for the Future? Mediators’ Perspectives on the Shift to Remote Mediation in Civil Disputes

Abstract

UN SDGs

Keywords

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