The Effect of Cultural Differences on Behavioral Responses to Dissatisfactory Service Experiences

Klaus Schoefer, Anders Wappling, Nima Heirati

Research output: Contribution to conferencePaperpeer-review

Original languageEnglish
Publication statusPublished - 26 Jun 2016
EventThe 11th Royal Bank International Research Conference - Wuxi, China
Duration: 26 Jun 2016 → …

Conference

ConferenceThe 11th Royal Bank International Research Conference
Period26/06/16 → …

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