The Effect of Cultural Differences on Behavioral Responses to Dissatisfactory Service Experiences

Klaus Schoefer, Anders Wappling, Nima Heirati

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - 26 Jun 2016
Event	The 11th Royal Bank International Research Conference - Wuxi, China Duration: 26 Jun 2016 → …

Conference	The 11th Royal Bank International Research Conference
Period	26/06/16 → …

Cite this

@conference{bbe0b2b9056d4b7fa54bb7f067fc1611,

title = "The Effect of Cultural Differences on Behavioral Responses to Dissatisfactory Service Experiences",

author = "Klaus Schoefer and Anders Wappling and Nima Heirati",

year = "2016",

month = jun,

day = "26",

language = "English",

note = "The 11th Royal Bank International Research Conference ; Conference date: 26-06-2016",

}