The effect of deprivation, age and sex on NHS Direct call rates

Vivien Hollyoak; Eve Arnold; Duncan Cooper; Gill Smith; Frances Chinemana; Maureen Baker

The effect of deprivation, age and sex on NHS Direct call rates

Vivien Hollyoak, Eve Arnold, Duncan Cooper, Gill Smith, Frances Chinemana, Maureen Baker

Nursing, Midwifery and Health

Research output: Contribution to journal › Article › peer-review

24 Citations (Scopus)

Original language	English
Pages (from-to)	287-291
Journal	British Journal of General Practice
Volume	55
Issue number	513
Publication status	Published - Apr 2005

Cite this

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title = "The effect of deprivation, age and sex on NHS Direct call rates",

keywords = "Health services accessibilty, National health services",

author = "Vivien Hollyoak and Eve Arnold and Duncan Cooper and Gill Smith and Frances Chinemana and Maureen Baker",

note = "This work has informed NHS Direct about how it should best market and target it services to ensure equity of access, an issue that has become more pertinent following NHS Direct{\textquoteright}s recent entry into the NHS market. This and related papers have been presented and cited nationally and internationally.",

year = "2005",

month = apr,

language = "English",

volume = "55",

pages = "287--291",

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AU - Hollyoak, Vivien

AU - Arnold, Eve

AU - Cooper, Duncan

AU - Smith, Gill

AU - Chinemana, Frances

AU - Baker, Maureen

N1 - This work has informed NHS Direct about how it should best market and target it services to ensure equity of access, an issue that has become more pertinent following NHS Direct’s recent entry into the NHS market. This and related papers have been presented and cited nationally and internationally.

PY - 2005/4

Y1 - 2005/4

KW - Health services accessibilty

KW - National health services

M3 - Article

SN - 0960-1643

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SP - 287

EP - 291

JO - British Journal of General Practice

JF - British Journal of General Practice

IS - 513

ER -