Abstract
Worldwide, the COVID-19 pandemic has disproportionately affected gig economy workers due to the contingent and precarious nature of their work. Many gig economy workers have had to adapt quickly to new forms of working, and even learn new skills, to sustain their livelihood. At the same time, gig economy companies have prioritised profit and customers’ needs over workers’ safety. In this position paper, we draw insights from recent academic literature, policy papers, and media reports from across the globe to explore broad implications the pandemic has had on gig economy workers. We then discuss how gig economy platforms might be re-designed to support better working conditions and foster workers’ development.
Original language | English |
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Number of pages | 9 |
Publication status | Published - 5 Aug 2020 |
Event | Microsoft New Future of Work - Online Duration: 3 Aug 2020 → 5 Aug 2020 https://www.microsoft.com/en-us/research/project/the-new-future-of-work/ |
Conference
Conference | Microsoft New Future of Work |
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Period | 3/08/20 → 5/08/20 |
Internet address |
Keywords
- Gig Economy
- Future of work
- Worker-centred design
- COVID-19
- Uber