The value of design and design research in cultural brands management

Irini Pitsaki

    Research output: Contribution to conferencePaper

    Abstract

    The research considers a museums case study and suggests areas for
    improvement in the way design is managed in the context of cultural brands.
    Furthermore, it places design research and knowledge in the realm of cultural
    organisations and justifies its role in carrying out stronger projects, and
    achieving brand consistency and, ultimately, success.
    More specifically, the study involves interviews with senior managers, senior
    curators, designers/design managers, project managers, the director of
    marketing, and a researcher at a large UK-based museums group (comprising
    ten galleries, museums, archives and archaeological sites).

    It concludes that in the cultural industries there are two general concepts of
    design:
    a) Design is the planning and coordination of various aspects of the project that
    lead to a particular focus, and therefore better branded exhibitions, and other
    cultural products.
    b) Design contributes to the development of an identity and shared vision
    among the stakeholders of an organisation or project.

    Finally, the author makes some practical suggestions from a design research and
    management point of view. For example: Design knowledge and research should
    transcend the boundaries of marketers and designers, which are the two professional specialisations most familiar with them. Project managers and curators also make decisions and impact design and brand quality because they
    first envision the exhibition (think visually), set up the “exhibition problem”, specify the design brief, collaborate with designers and manage design knowledge in the context of creative projects.

    Generally, the paper introduces principles that enhance understanding of the impact of design in conjunction with branding.
    Original languageEnglish
    Publication statusPublished - Apr 2015
    Event11th International Conference of the European Academy of Design - Paris Descartes University, Paris, France
    Duration: 22 Apr 201524 Apr 2015

    Conference

    Conference11th International Conference of the European Academy of Design
    Abbreviated titleEAD11
    Country/TerritoryFrance
    CityParis
    Period22/04/1524/04/15

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