ThermoKiosk: Investigating Roles for Digital Surveys of Thermal Experience in Workplace Comfort Management

Adrian Clear; Samantha Mitchell Finnigan; Patrick Olivier; Rob Comber

doi:10.1145/3173574.3173956

ThermoKiosk: Investigating Roles for Digital Surveys of Thermal Experience in Workplace Comfort Management

Adrian Clear, Samantha Mitchell Finnigan, Patrick Olivier, Rob Comber

Computer Information Sciences Department

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

25 Citations (Scopus)

28 Downloads (Pure)

Abstract

Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices.

Original language	English
Title of host publication	Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI '18
Subtitle of host publication	April 21–26, 2018, Montreal, QC, Canada
Place of Publication	New York, NY
Publisher	ACM
ISBN (Print)	9781450356206
DOIs	https://doi.org/10.1145/3173574.3173956
Publication status	Published - 21 Apr 2018
Event	2018 ACM Conference on Human Factors in Computing Systems - Palais des Congrès de Montréal, Montréal, Canada Duration: 21 Apr 2018 → 26 Apr 2018 https://chi2018.acm.org/

Conference

Conference	2018 ACM Conference on Human Factors in Computing Systems
Abbreviated title	CHI 2018
Country/Territory	Canada
City	Montréal
Period	21/04/18 → 26/04/18
Internet address	https://chi2018.acm.org/

Keywords

Thermal comfort
workplace|
survey
subjective experience
energy
office
qualitative methods

Access to Document

10.1145/3173574.3173956Licence: CC BY

Clear et al - ThermoKioskAccepted author manuscript, 452 KB
paper382Final published version, 933 KBLicence: CC BY

Cite this

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title = "ThermoKiosk: Investigating Roles for Digital Surveys of Thermal Experience in Workplace Comfort Management",

abstract = "Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices.",

keywords = "Thermal comfort, workplace|, survey, subjective experience, energy, office, qualitative methods",

author = "Adrian Clear and {Mitchell Finnigan}, Samantha and Patrick Olivier and Rob Comber",

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booktitle = "Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI '18",

publisher = "ACM",

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Clear, A, Mitchell Finnigan, S, Olivier, P & Comber, R 2018, ThermoKiosk: Investigating Roles for Digital Surveys of Thermal Experience in Workplace Comfort Management. in Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI '18: April 21–26, 2018, Montreal, QC, Canada., 382, ACM, New York, NY, 2018 ACM Conference on Human Factors in Computing Systems, Montréal, Canada, 21/04/18. https://doi.org/10.1145/3173574.3173956

ThermoKiosk: Investigating Roles for Digital Surveys of Thermal Experience in Workplace Comfort Management. / Clear, Adrian; Mitchell Finnigan, Samantha; Olivier, Patrick et al.
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI '18: April 21–26, 2018, Montreal, QC, Canada. New York, NY: ACM, 2018. 382.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Mitchell Finnigan, Samantha

AU - Olivier, Patrick

AU - Comber, Rob

PY - 2018/4/21

Y1 - 2018/4/21

N2 - Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices.

AB - Thermal comfort in shared workplaces is often contested and impacts productivity, wellbeing, and energy use. Yet, subjective and situated comfort experiences are rarely captured and engaged with. In this paper, we explore roles for digital surveys in capturing and visualising subjective experiences of comfort in situ for comfort management. We present findings from a 3-week field trial of our prototype system called ThermoKiosk, which we deployed in an open plan, shared office with a history of thermal comfort complaints. In interviews with occupants and members of facilities management, we find that the data and interactions can play an important role in initiating dialogue to understand and handle tensions, and point to design considerations for more systematically integrating them into workplace comfort practices.

KW - Thermal comfort

KW - workplace|

KW - survey

KW - subjective experience

KW - energy

KW - office

KW - qualitative methods

U2 - 10.1145/3173574.3173956

DO - 10.1145/3173574.3173956

M3 - Conference contribution

SN - 9781450356206

BT - Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI '18

PB - ACM

CY - New York, NY

Y2 - 21 April 2018 through 26 April 2018

ER -

ThermoKiosk: Investigating Roles for Digital Surveys of Thermal Experience in Workplace Comfort Management

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Conference

Keywords

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Cite this