Through Life Costing

Linda Newnes, Antony Mileham, Wai Ming Cheung, Yee Mey Goh

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

When an innovation is launched in such a market, reliable information about the life cost of the novel product is naturally lacking. This has proven to be a key obstacle to venture capital funded cleantech companies with innovations that are conceptually proven and that deliver significant improvements to conventional alternatives, but that lack enough reference installations to provide reliable data on life costs. One way out of this dilemma that is increasingly discussed among practitioners is servitization, i.e., the notion that the owner of the innovation should be an agency that is specialised in using and maintaining the product, letting the end customer become a buyer of the product’s service (such as heat) rather than the product itself.
Original languageEnglish
Title of host publicationService Design and Delivery
EditorsMairi Macintyre, Glenn Parry, Jannis Angelis
Place of PublicationLondon
PublisherSpringer
Pages135-151
Number of pages169
ISBN (Print)978-1441983213
DOIs
Publication statusPublished - 2011

Publication series

NameService Science: research and innovations in the service economy
PublisherSpringer

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