Ticket to Talk: Supporting Conversation between Young People and People with Dementia through Digital Media

Daniel Welsh, Kellie Morrissey, Sarah Foley, Roisin McNaney, Christos Salis, John McCarthy, John Vines

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

30 Citations (Scopus)
1 Downloads (Pure)

Abstract

We explore the role of digital media in supporting intergenerational interactions between people with dementia and young people. Though meaningful social interaction is integral to quality of life in dementia, initiating conversation with a person with dementia can be challenging, especially for younger people who may lack knowledge of someone’s life history. This can be further compounded without a nuanced understanding of the nature of dementia, along with an unfamiliarity in leading and maintaining conversation. We designed a mobile application - Ticket to Talk - to support intergenerational interactions by encouraging young people to collect media relevant to individuals with dementia to use in conversations with people with dementia. We evaluated Ticket to Talk through trials with two families, a care home, and groups of older people. We highlight difficulties in using technologies such as this as a conversational tool, the value of digital media in supporting intergenerational interactions, and the potential to positively shape people with dementia’s agency in social settings.
Original languageEnglish
Title of host publicationCHI Conference on Human Factors in Computing Systems (CHI'18)
PublisherACM
ISBN (Electronic)978-1-4503-5620-6/18/04
DOIs
Publication statusPublished - 23 Apr 2018
Event2018 ACM Conference on Human Factors in Computing Systems - Palais des Congrès de Montréal, Montréal, Canada
Duration: 21 Apr 201826 Apr 2018
https://chi2018.acm.org/

Conference

Conference2018 ACM Conference on Human Factors in Computing Systems
Abbreviated titleCHI 2018
CountryCanada
CityMontréal
Period21/04/1826/04/18
Internet address

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