Tipping points in design-led collaboration: attending to moments of emergence in design facilitation practice

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Abstract

Design-led collaborative practice is a rapidly developing disciplinary area where professional, trained designers work beyond their traditional disciplinary landscape often to address complex situations through people-centred approaches. Good design facilitation involves thinking, feeling and experiencing what is happening to adapt to the inevitable unpredictability that occurs when working in co-creative environments. Through a case study of 92 design-led innovation support workshop sessions with SME scale businesses, data was gathered which provides empirical evidence to the existence and characteristics of ‘tipping points’ – crucial moments of tangible emergence – experienced by a team of design facilitators. Inductive analysis of data pointed to 4 key types of tipping points relating to; co-creation, agency, uncertainty and direction. This paper suggests how these different tipping points can be identified and how design facilitators might respond to each of them differently for positive outcomes.
Original languageEnglish
Title of host publicationdmi:ADMC 2022: DESIGN AS A STRATEGIC ASSET : Academic Design Management Conference
Subtitle of host publicationThe 23rd dmi: Academic Design Management Conference Proceedings
Place of PublicationCambridge, US
PublisherDesign Management Institute
Pages912-925
Number of pages14
Publication statusPublished - 20 Jul 2022
EventAcademic Design Management Conference ADMC22: Design Management as a Strategic Asset - OCAD University, Toronto, Canada
Duration: 3 Aug 20224 Aug 2022
Conference number: 23
https://www.dmi.org/page/ADMC2022

Publication series

NameThe 23rd dmi: Academic Design Management Conference Proceedings
PublisherDesign Management Institute
ISSN (Print)2640-4702

Conference

ConferenceAcademic Design Management Conference ADMC22
Abbreviated titleADMC 2022
Country/TerritoryCanada
CityToronto
Period3/08/224/08/22
Internet address

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