Tourism work, media & COVID-19 : A changed narrative?

David Solnet; Richard N.S. Robinson; Tom Baum; Hongmin Yan

doi:10.1016/j.annals.2022.103492

Tourism work, media & COVID-19 : A changed narrative?

David Solnet, Richard N.S. Robinson, Tom Baum, Hongmin Yan

Research output: Contribution to journal › Article › peer-review

7 Citations (Scopus)

Abstract

Major crises, such as COVID-19, have had a dramatic impact on tourism work. This paper investigates changes in news media reporting of tourism work from pre-pandemic norms, employing McQuail's classification for media and mass communications. We interrogate 664 news articles across two comparative periods. Findings indicate that news media themes in 2019 were often found in the ‘soft news’ sections, whereas the 2020 news elevated into ‘hard news’ sections, highlighting job losses, precarious work and community spirit. The analysis points to a more sympathetic narrative in the media about tourism employment. Theoretically, the paper is original in applying McQuail's media classification to tourism employment in a crisis context, contributing to our understanding of potential impacts of news media reporting.

Original language	English
Article number	103492
Number of pages	17
Journal	Annals of Tourism Research
Volume	97
Early online date	7 Oct 2022
DOIs	https://doi.org/10.1016/j.annals.2022.103492
Publication status	Published - 1 Nov 2022
Externally published	Yes

Keywords

Tourism work
Tourism employment
Industry image
COVID-19
News media

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1016/j.annals.2022.103492

Cite this

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title = "Tourism work, media & COVID-19 : A changed narrative?",

abstract = "Major crises, such as COVID-19, have had a dramatic impact on tourism work. This paper investigates changes in news media reporting of tourism work from pre-pandemic norms, employing McQuail's classification for media and mass communications. We interrogate 664 news articles across two comparative periods. Findings indicate that news media themes in 2019 were often found in the {\textquoteleft}soft news{\textquoteright} sections, whereas the 2020 news elevated into {\textquoteleft}hard news{\textquoteright} sections, highlighting job losses, precarious work and community spirit. The analysis points to a more sympathetic narrative in the media about tourism employment. Theoretically, the paper is original in applying McQuail's media classification to tourism employment in a crisis context, contributing to our understanding of potential impacts of news media reporting.",

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AU - Baum, Tom

AU - Yan, Hongmin

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AB - Major crises, such as COVID-19, have had a dramatic impact on tourism work. This paper investigates changes in news media reporting of tourism work from pre-pandemic norms, employing McQuail's classification for media and mass communications. We interrogate 664 news articles across two comparative periods. Findings indicate that news media themes in 2019 were often found in the ‘soft news’ sections, whereas the 2020 news elevated into ‘hard news’ sections, highlighting job losses, precarious work and community spirit. The analysis points to a more sympathetic narrative in the media about tourism employment. Theoretically, the paper is original in applying McQuail's media classification to tourism employment in a crisis context, contributing to our understanding of potential impacts of news media reporting.

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KW - Industry image

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DO - 10.1016/j.annals.2022.103492

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JO - Annals of Tourism Research

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