TQM enablers and business sustainability: an empirical study of the service sector in the North East of England.

Andrew Robson, Ed Mitchell, Vas Prabhu

Research output: Contribution to journal › Article › peer-review

13 Citations (Scopus)

Original language	English
Pages (from-to)	610-634
Journal	International Journal of Quality and Reliability Management
Volume	19
Issue number	5
DOIs	https://doi.org/10.1108/02656710210427566
Publication status	Published - Jan 2002

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