TQM enablers and business sustainability: an empirical study of the service sector in the North East of England.

Andrew Robson, Ed Mitchell, Vas Prabhu

Research output: Contribution to journalArticlepeer-review

13 Citations (Scopus)
Original languageEnglish
Pages (from-to)610-634
JournalInternational Journal of Quality and Reliability Management
Issue number5
Publication statusPublished - Jan 2002

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