Transforming delivery of health and social care: rethinking systems integration

David Wainwright, Teresa Waring

Research output: Contribution to conferencePaperpeer-review

1 Citation (Scopus)


In 2013, the UK Government announced a major £3.8 billion healthcare initiative, the Better Care Fund. This funding was intended to be used within local health and care systems to drive closer integration, create new service efficiencies, support technological innovation and most importantly, improve outcomes for patients and people with care and support needs. The research described in this paper uses the lens of systems integration to investigate how health and social care delivery, through the Better Care initiative, is currently being transformed in a major UK city. An action research approach is being used to determine the key issues and challenges that need to be addressed if new models of integrated health and social care are to be successful. Early findings indicate that a systems or sociotechnical approach can facilitate a better understanding of the potential challenges for integrating health and social care information systems.
Original languageEnglish
Publication statusPublished - 15 Aug 2015
Event21st Americas Conference on Information Systems - Puerto Rico
Duration: 15 Aug 2015 → …


Conference21st Americas Conference on Information Systems
Period15/08/15 → …


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