Transforming general performance objectives into specific measurements for shared service centers

Frank Ulbrich, Robert Bergström, Annika Löfstrand Ianni

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Original languageEnglish
Title of host publicationShared Services Management: A Global Perspective
EditorsB. Padma Srinivasan
Place of PublicationHyderabad, India
PublisherIcfai University Press
Pages37-57
Number of pages221
ISBN (Print)978-8131415474
Publication statusPublished - 2008

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