Transforming general performance objectives into specific measurements for shared service centers

Frank Ulbrich, Robert Bergström, Annika Löfstrand Ianni

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Original language	English
Title of host publication	Shared Services Management: A Global Perspective
Editors	B. Padma Srinivasan
Place of Publication	Hyderabad, India
Publisher	Icfai University Press
Pages	37-57
Number of pages	221
ISBN (Print)	978-8131415474
Publication status	Published - 2008

Cite this

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title = "Transforming general performance objectives into specific measurements for shared service centers",

author = "Frank Ulbrich and Robert Bergstr{\"o}m and {L{\"o}fstrand Ianni}, Annika",

year = "2008",

language = "English",

isbn = "978-8131415474",

pages = "37--57",

editor = "Srinivasan, {B. Padma}",

booktitle = "Shared Services Management: A Global Perspective",

publisher = "Icfai University Press",

}

Transforming general performance objectives into specific measurements for shared service centers. / Ulbrich, Frank; Bergström, Robert; Löfstrand Ianni, Annika.
Shared Services Management: A Global Perspective. ed. / B. Padma Srinivasan. Hyderabad, India: Icfai University Press, 2008. p. 37-57.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

TY - CHAP

T1 - Transforming general performance objectives into specific measurements for shared service centers

AU - Ulbrich, Frank

AU - Bergström, Robert

AU - Löfstrand Ianni, Annika

PY - 2008

Y1 - 2008

M3 - Chapter

SN - 978-8131415474

SP - 37

EP - 57

BT - Shared Services Management: A Global Perspective

A2 - Srinivasan, B. Padma

PB - Icfai University Press

CY - Hyderabad, India

ER -