UCD: critique via parody and a sequel

Gilbert Cockton

    Research output: Contribution to conferencePaperpeer-review

    8 Citations (Scopus)


    User-Centred Design (UCD) can't and doesn't design on its own. Parasitic on software design, and appropriating participatory design, UCD is legitimated by what other design traditions allegedly do not do, rather than what UCD actually does make happen. Much Human-Computer Interaction (HCI) research doesn't design, proudly rejecting any need for implications for design. UCD is strong on problems, but weak on solutions. Such weaknesses have become masked by orthodoxy and disciplinary ideology. Direct challenges to UCD are not welcome within HCI research. As a step towards finding something new and better to believe in, this alt.chi paper parodies UCD as a basis for a critique of HCI values that identifies one possible way forward.
    Original languageEnglish
    Publication statusPublished - 2012
    Event30th ACM Conference on Human Factors in Computing Systems, CHI 2012 - Austin, Texas, Austin, TX, United States
    Duration: 5 May 201210 May 2012


    Conference30th ACM Conference on Human Factors in Computing Systems, CHI 2012
    Country/TerritoryUnited States
    CityAustin, TX
    Internet address


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