Use of DFLSS Methodology and the Integrated Tools within the Methodology

Jiju Antony; Shreeranga Bhat; E. V. Gijo; Elizabeth Cudney; Michael Sony; Raja Jayaraman

doi:10.1108/978-1-83753-532-320261010

Use of DFLSS Methodology and the Integrated Tools within the Methodology

Jiju Antony, Shreeranga Bhat, E. V. Gijo, Elizabeth Cudney, Michael Sony, Raja Jayaraman

Newcastle Business School

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

In an era where organisations strive for operational excellence and sustained competitive advantage, the role of Design for Lean Six Sigma (DFLSS) has become increasingly critical. DFLSS offers a structured, data-driven approach to designing or redesigning processes, products, and services to meet customer requirements and minimise variability. While Lean Six Sigma (LSS) focuses primarily on reducing variation in existing processes, DFLSS proactively ensures that quality and customer satisfaction are built into designs from the outset. The methodology significantly reduces the likelihood of downstream defects and inefficiencies, ultimately lowering costs and enhancing customer satisfaction (Bhat et al., 2022; Dzulinski et al., 2023).

Original language	English
Title of host publication	Ten Commandments of Design for Lean Six Sigma
Subtitle of host publication	A Practical Guide for Senior Executives and Business Leaders
Place of Publication	Leeds
Publisher	Emerald
Chapter	10
Pages	191-212
Number of pages	22
ISBN (Electronic)	9781837535323, 9781837535347
ISBN (Print)	9781837535330
DOIs	https://doi.org/10.1108/978-1-83753-532-320261010
Publication status	Published - 13 May 2026

Access to Document

10.1108/978-1-83753-532-320261010

1 Book

Ten Commandments of Design for Lean Six Sigma: A Practical Guide for Senior Executives and Business Leaders
Antony, J., Bhat, S., Gijo, E. V., Cudney, E., Sony, M. & Jayaraman, R., 13 May 2026, Leeds: Emerald. 280 p.
Research output: Book/Report › Book › peer-review

Cite this

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title = "Use of DFLSS Methodology and the Integrated Tools within the Methodology",

abstract = "In an era where organisations strive for operational excellence and sustained competitive advantage, the role of Design for Lean Six Sigma (DFLSS) has become increasingly critical. DFLSS offers a structured, data-driven approach to designing or redesigning processes, products, and services to meet customer requirements and minimise variability. While Lean Six Sigma (LSS) focuses primarily on reducing variation in existing processes, DFLSS proactively ensures that quality and customer satisfaction are built into designs from the outset. The methodology significantly reduces the likelihood of downstream defects and inefficiencies, ultimately lowering costs and enhancing customer satisfaction (Bhat et al., 2022; Dzulinski et al., 2023). ",

author = "Jiju Antony and Shreeranga Bhat and Gijo, \{E. V.\} and Elizabeth Cudney and Michael Sony and Raja Jayaraman",

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T1 - Use of DFLSS Methodology and the Integrated Tools within the Methodology

AU - Antony, Jiju

AU - Bhat, Shreeranga

AU - Gijo, E. V.

AU - Cudney, Elizabeth

AU - Sony, Michael

AU - Jayaraman, Raja

PY - 2026/5/13

Y1 - 2026/5/13

N2 - In an era where organisations strive for operational excellence and sustained competitive advantage, the role of Design for Lean Six Sigma (DFLSS) has become increasingly critical. DFLSS offers a structured, data-driven approach to designing or redesigning processes, products, and services to meet customer requirements and minimise variability. While Lean Six Sigma (LSS) focuses primarily on reducing variation in existing processes, DFLSS proactively ensures that quality and customer satisfaction are built into designs from the outset. The methodology significantly reduces the likelihood of downstream defects and inefficiencies, ultimately lowering costs and enhancing customer satisfaction (Bhat et al., 2022; Dzulinski et al., 2023).

AB - In an era where organisations strive for operational excellence and sustained competitive advantage, the role of Design for Lean Six Sigma (DFLSS) has become increasingly critical. DFLSS offers a structured, data-driven approach to designing or redesigning processes, products, and services to meet customer requirements and minimise variability. While Lean Six Sigma (LSS) focuses primarily on reducing variation in existing processes, DFLSS proactively ensures that quality and customer satisfaction are built into designs from the outset. The methodology significantly reduces the likelihood of downstream defects and inefficiencies, ultimately lowering costs and enhancing customer satisfaction (Bhat et al., 2022; Dzulinski et al., 2023).

U2 - 10.1108/978-1-83753-532-320261010

DO - 10.1108/978-1-83753-532-320261010

M3 - Chapter

SN - 9781837535330

SP - 191

EP - 212

BT - Ten Commandments of Design for Lean Six Sigma

PB - Emerald

CY - Leeds

ER -

Use of DFLSS Methodology and the Integrated Tools within the Methodology

Abstract

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Research output

Ten Commandments of Design for Lean Six Sigma: A Practical Guide for Senior Executives and Business Leaders

Cite this