Utilising insight journalism for community technology design

Nick Taylor; David M. Frohlich; Paul Egglestone; Justin Marshall; Jon Rogers; Alicia Blum-Ross; John Mills; Michael Shorter; Patrick Olivier

doi:10.1145/2556288.2557054

Utilising insight journalism for community technology design

Nick Taylor, David M. Frohlich, Paul Egglestone, Justin Marshall, Jon Rogers, Alicia Blum-Ross, John Mills, Michael Shorter, Patrick Olivier

Design Department

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

6 Citations (Scopus)

Abstract

We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

Original language	English
Title of host publication	Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14
Place of Publication	New York
Publisher	ACM
Pages	2995-3004
Number of pages	10
ISBN (Electronic)	9781450324731
DOIs	https://doi.org/10.1145/2556288.2557054
Publication status	Published - 26 Apr 2014
Event	SIGCHI Conference on Human Factors in Computing Systems - Metro Toronto Convention Centre, Toronto, Canada Duration: 26 Apr 2014 → 1 May 2014 http://chi2014.acm.org/

Conference

Conference	SIGCHI Conference on Human Factors in Computing Systems
Abbreviated title	CHI '14
Country/Territory	Canada
City	Toronto
Period	26/04/14 → 1/05/14
Internet address	http://chi2014.acm.org/

Keywords

Design
ethnography
co -design
participatory design
local innovation
community
citizen journalism

Access to Document

10.1145/2556288.2557054

Cite this

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title = "Utilising insight journalism for community technology design",

abstract = "We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.",

keywords = "Design, ethnography, co -design, participatory design , local innovation, community, citizen journalism ",

author = "Nick Taylor and Frohlich, {David M.} and Paul Egglestone and Justin Marshall and Jon Rogers and Alicia Blum-Ross and John Mills and Michael Shorter and Patrick Olivier",

year = "2014",

month = apr,

day = "26",

doi = "10.1145/2556288.2557054",

language = "English",

pages = "2995--3004 ",

booktitle = "Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14",

publisher = "ACM",

address = "United States",

note = "SIGCHI Conference on Human Factors in Computing Systems, CHI '14 ; Conference date: 26-04-2014 Through 01-05-2014",

url = "http://chi2014.acm.org/",

}

Taylor, N, Frohlich, DM, Egglestone, P, Marshall, J, Rogers, J, Blum-Ross, A, Mills, J, Shorter, M & Olivier, P 2014, Utilising insight journalism for community technology design. in Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14. ACM, New York, pp. 2995-3004 , SIGCHI Conference on Human Factors in Computing Systems, Toronto, Canada, 26/04/14. https://doi.org/10.1145/2556288.2557054

TY - GEN

T1 - Utilising insight journalism for community technology design

AU - Taylor, Nick

AU - Frohlich, David M.

AU - Egglestone, Paul

AU - Marshall, Justin

AU - Rogers, Jon

AU - Blum-Ross, Alicia

AU - Mills, John

AU - Shorter, Michael

AU - Olivier, Patrick

PY - 2014/4/26

Y1 - 2014/4/26

N2 - We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

AB - We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

KW - Design

KW - ethnography

KW - co -design

KW - participatory design

KW - local innovation

KW - community

KW - citizen journalism

U2 - 10.1145/2556288.2557054

DO - 10.1145/2556288.2557054

M3 - Conference contribution

SP - 2995

EP - 3004

BT - Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14

PB - ACM

CY - New York

T2 - SIGCHI Conference on Human Factors in Computing Systems

Y2 - 26 April 2014 through 1 May 2014

ER -

Utilising insight journalism for community technology design

Abstract

Conference

Keywords

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