Utilising insight journalism for community technology design

Nick Taylor, David M. Frohlich, Paul Egglestone, Justin Marshall, Jon Rogers, Alicia Blum-Ross, John Mills, Michael Shorter, Patrick Olivier

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    6 Citations (Scopus)

    Abstract

    We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.
    Original languageEnglish
    Title of host publicationProceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14
    Place of PublicationNew York
    PublisherACM
    Pages2995-3004
    Number of pages10
    ISBN (Electronic)9781450324731
    DOIs
    Publication statusPublished - 26 Apr 2014
    EventSIGCHI Conference on Human Factors in Computing Systems - Metro Toronto Convention Centre, Toronto, Canada
    Duration: 26 Apr 20141 May 2014
    http://chi2014.acm.org/

    Conference

    ConferenceSIGCHI Conference on Human Factors in Computing Systems
    Abbreviated titleCHI '14
    Country/TerritoryCanada
    CityToronto
    Period26/04/141/05/14
    Internet address

    Keywords

    • Design
    • ethnography
    • co -design
    • participatory design
    • local innovation
    • community
    • citizen journalism

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