Abstract
One alleged consequence of new public management (NPM) methods and practices, bullying, is seriously under-researched. The authors examined the impact of workplace relationships on police officer bullying and job outcomes. The quality of supervisor relationships seemed to buffer officers’ perceptions of bullying and, hence, their job outcomes. The consequences of the present post-NPM management practices are problematic, with negative implications for police officers in forming effective workplace relationships, which then negatively impact job outcomes, thereby affecting the quality of services delivered to the public.
Original language | English |
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Pages (from-to) | 325-332 |
Journal | Public Money & Management |
Volume | 37 |
Issue number | 5 |
DOIs | |
Publication status | Published - 7 Jun 2017 |
Externally published | Yes |
Keywords
- Bullying
- job satisfaction
- leader-member exchange
- perceived organizational support
- police
- turnover