David Hart

Associate Professor

Publications

  1. 2020
  2. Customer Complaint Journey Mapping: A Qualitative Approach

    Koussaifi, H., Hart, D. & Lillystone, S., 19 Jun 2020, In : British Food Journal.

    Research output: Contribution to journalArticle

  3. 2019
  4. Does Charity Begin at Home? National Identity and Donating to Domestic versus International Charities

    Hart, D. & Robson, A., 1 Aug 2019, In : Voluntas. 30, 4, p. 865-880

    Research output: Contribution to journalArticle

  5. 2017
  6. The ‘club versus country’ debate: investigating English fan loyalty toward club and national teams

    Hart, D., 10 Nov 2017, In : Soccer & Society. 18, 7, p. 849-865

    Research output: Contribution to journalArticle

  7. The Core Value Compass: Visually Evaluating the Goodness of Brands that Do Good

    Yoganathan, V., McLeay, F., Osburg, V-S. & Hart, D., 11 Sep 2017, In : Journal of Brand Management. 25, 1, p. 68-83

    Research output: Contribution to journalArticle

  8. ‘Radical marketing, meet Newcastle upon Tyne’: reflections on a memorable AM2016 [Editorial]

    McLeay, F., Coates, N., Dzhafarova, E., Hart, D. & Woodruffe-Burton, H., 7 Aug 2017, In : Journal of Marketing Management. 33, 9-10, p. 673-678

    Research output: Contribution to journalArticle

  9. 2016
  10. Student Complaint Behaviour: A Singapore Perspective

    Holland, J. & Hart, D., 26 Jun 2016.

    Research output: Contribution to conferencePaper

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