Kate Harland

Graduate Tutor

Research interests

Currently Kate is undertaking doctoral research, focusing on the impact of self-service technologies on the relationships between employees and customers in a hotel setting. 

Organisational affiliations

Education/Academic qualification

  • BA (Hons), Travel and Tourism, Northumbria University

    Travel and Tourism Management BA (Hons)

    1 Sep 2002 - 12 Jun 2006